Sound Building Supply takes pride in our reputation of providing the best service in the industry for over 40 years and continue to improve on our ability to always put the customer first. Our staff works hard at every level of the process to make sure we deliver a quality product that meets all requested specifications, and in a timely manner. This approach is executed through our four main phases of our process:
The Sales Team will assist with the projects from the planning phase to final delivery and completion. This is your first point of communication throughout the process and the team works to provide any information requested, samples, and answer any questions that may arise. If any issues occur during the process, the team will immediately get into action and notify you on what is going on and what is being done to fix the issue in order to keep the project on schedule.
Our Manufacturing and Special Fabrication departments are responsible for producing the highest quality product possible. They maintain communication with the sales team as well as directly with the customers throughout the process to make sure the specifications are met.
The Warehouse Team ensures that all packaging requirements are met once all materials for your order are complete. After packaging, they ensure the materials are loaded safely onto our trucks for delivery.
The Drivers make sure that materials are delivered to either our distribution customers or directly to the job sites in a safe and timely manner. We make sure that any materials delivered are all accounted for and stored in a safe place per the request of our customers.